Text Analysis & AI-Powered Surveys
Date: Wednesday 21 October 2026
Time: 1:00pm AEST
Duration: 30 Minutes
Presented by: Pallavi Sathyanarayana, Regional Product Leader ANZ
Overview
Community engagement teams are collecting more feedback than ever before. They now must turn that feedback into meaningful insights and actions.
Join us for an exclusive customer webinar showcasing two powerful capabilities now available in Sentiment & Feedback (EHQ):
- Text Analysis to quickly identify themes and insights from community feedback.
- AI-Powered Surveys to help create surveys faster and uncover insights more efficiently.
This practical session will demonstrate how these features can help councils reduce manual effort, improve engagement outcomes and get more value from their existing EHQ investment.
What You’ll Learn
- How Text Analysis can help you understand large volumes of feedback faster.
- How AI-powered surveys can streamline survey creation and analysis.
- Tips for increasing adoption and achieving better engagement outcomes.
- Where to access additional support and resources.
Who Should Attend?
- Community Engagement Managers
- Communications Teams
- Consultation Practitioners
- Customer Experience Teams
- Strategic Planning Teams
- Digital Transformation Teams