Turn Digital Services into Community Outcomes

More than 300 councils and government organisations across Australia and New Zealand use Granicus to reach their communities and make everyday services easier to use.

One Platform Behind Every Community Interaction

Government Experience Cloud (GXC) connects the tools public sector already rely on. They equip governments and destination marketing organizations (DMOs) with governed AI, data-driven insights, and expert services to better reach, understand, and serve their residents, communities and destinations.

7,000

Organisations Globally

More than 7,000 global government agencies have chosen Granicus to modernise their online services.

330M+

Opt-In Network

Every day, roughly 110,000 people sign up to receive information from government through Granicus.

300

Clients Across Australia and New Zealand

Our public sector partners includes government, healthcare, planners, utility providers, and more.

Bringing Together the Leaders in Australian Govtech

Together we can transform the way organisations and residents engage through technology, data, and a shared vision.

Learn More

Inform, Engage, and Serve Your Community

Together we are...

Igniting deeply informed, transparent, and responsive governments.

Building better-engaged communities, and dynamic experiences.

Delivering more meaningful outcomes for governments and the people they serve.

Engagement
Cloud

Leverage AI insights, multi-channel communication & data-driven strategies to build trust and transform citizen engagement.

Engage

Service
Cloud

Streamline government services by integrating web, digital self-service, and engagement tools into a single, seamless experience.

Serve

Granicus Experience
Agent (GXA)

Transforms service delivery with the public sector-tuned, AI-powered digital agent.

Transform

Trusted by 7,000 Government Organisations

Moreton Bay Regional Council uses OpenForms to create an agile digital application process.

Learn how the City of Tea Tree Gully shifted to a digital-first approach.

How Sutherland Shire is planning for future housing needs without sparking general community opposition.

How the City of Bayswater created a standout community engagement site using EngagementHQ.

Wellington City Council's Annual Plan uses a 'hands on' community approach to balancing budget demands.

A small regional council puts user experience front and centre to drive 90% digital uptake.

How Willoughby used the EngagementHQ platform to provide a central hub for their 2028 community strategic plan.

Learn how Corangamite used OpenCities to grow staff engagement on the intranet to nearly 100 percent.

Designing for community needs: user-centric research digitally transforms the City of Unley with Granicus' OpenCities

Broken Hill City Council Increases Digital Inclusion and Accessibility for Community and Businesses

How Cessnock Council Connected Their Engagement and Revitalized Their Analytics 

How Bundaberg Regional Council Used Technology to Reduce Its Carbon Footprint

How Shire of Denmark, Australia Kept Residents Informed After Bushfires

How the City of Unley, South Australia, Built a Customer-First Online Services Platform

Seeking a global leader in technology services, the New South Wales Department of Customer Service is working with Granicus AMANDA and CGI to support a digital-first approach to licensing and regulatory service delivery

How Frankston City Council moved community expectations forward with a website redesign

How Gore District Council Leveraged EngagementHQ to Engage Its Residents in Planning Projects

How Horowhenua District Council Modernised its Dog Registration Renewal Process

How Australia Engaged Communities with Disability in a Groundbreaking Study

Byron Shire Council engages community with innovative website restructure

Heritage meets high-tech: Hunter’s Hill Council’s modernisation journey

One Voice, Greater Impact: How MidCoast Council Amplified Its Reach Through Unified Communications

Corangamite Shire Council reimagined how digital engagement could work for its community.

Council invited residents to actively shape the future of cycling through an inclusive, highly visual digital engagement experience.

A digital engagement initiative that plays a direct role in Clarence Valley Council’s long-term Koala Strategy, collects data, and engages the community.

Designed for How People Live, Search, and Engage: City of Parramatta’s Award-Winning Digital Transformation