Watch a Q&A style webinar where we showcase the City of Gold Coast, winner of the Granicus Website of the Year Award.
Hosted by Mel Hagedorn, Granicus Director of Client Services, we chat to Kirk Ratcliffe who heads up the City of Gold Coast’s Customer Experience team, and Dani Sargeant who leads the City’s Web Services team in their Customer Experience and Communications Branch.
This Q&A session delves into the City of Gold Coast’s largest and most extensive web transformation project and the multitude of benefits they have seen since the launch of the new platform, including a significant growth in traffic.
Learn how the City of Gold Cost redesigned their website so their customers could:
- Easily find what they need
- Easily understand the information provided on the website
- Easily complete tasks online